PVCC Continuing Education

PVCC continues to introduce Internet based training courses featuring ISO 9001, AS 9100, QS 9000, and ISO 14000. Some of the benefits of online training are:

· Convenience - participants can take courses from the comfort of their home or office.
· Focus on Students - participants can select courses when needed and can proceed at their own pace.
· Cost Effectiveness - travel is not required and online training costs are less than instructor led classes.
· Timeliness - courses are updated as changes in ISO/AS/QS standards occur.
· Online Help - participants may address questions to the course instructor via email.

Participants should complete normal registration and payment procedures by calling Admissions and Records at (602) 787.7000. Once a participant is properly registered, contact the PVCC Online Course Administrator via email. A password and web site will be issued to each participant via email to allow access to the course via the Internet. Participants are expected to complete each course within 30 days of password issuance. Participants must have access to the Internet using Microsoft Internet Explorer web browser and email capability.

Our Trainers: Gladhill Associates International, LLC is a full service, strategic quality consulting and training firm with over 30 years experience in developing and implementing ISO 9000 and related Quality Management Systems. Experienced and knowledgeable consultants and trainers from Gladhill provide the support needed by customers to achieve their goals in ISO 9000 as efficiently as possible.

For more information about online training or classroom training in these areas contact the Division of Continuing Education at (602) 787-6800.

Become familiar with the history and current status of ISO 9001:2000. Acquire a basic understanding of the requirements. Gain an insight as to how registration may affect and benefit an organization. Understand the registration process and costs. This course addresses the basic myths that generate much confusion and controversy about the standard. Then follows a review of the standard's development, purpose, structure and supplements. Get the national and international update on the growth and acceptance of the standard. The registration process is presented to clarify an organization's long-term relationship with the registrar. The standard's requirements are explained and a short quiz is given at the conclusion of the course.
Class #22926 $99
Class #14766

This interactive course begins by presenting a proven step-by-step approach for implementation that can reduce the time and cost required to achieve registration. Students learn the most important activities to be taken at the start of the project, e.g. selecting a registrar, determining the scope of registration and preparing an implementation plan. Our course contains information about documentation, internal auditing and provides students with proven implementation tools. Students thoroughly analyze the intent of the applicable requirements using structured workshop exercises. A detailed strategy is presented for scheduling the documentation and installation of all changes and additions to your quality management system and the most effective use of your internal audit system.
Class #22928 $285
Class #14768

This course contains interactive workshop exercises where documentation requirements are analyzed and applied to sample documents. Students review the pros and cons of a series of methods for structuring documented systems. Students participate in structured exercises to analyze, select and apply the most effective format for each level of documentation using sample documents from registered companies. Students develop and apply criteria for evaluating the readability of documents. A series of specific implementation techniques are presented which can achieve major savings in the time and cost required to document an ISO 9001:2000 system for registration.
Class #22930 $285
Class #14770

This interactive course assists students, using structured exercises, to analyze in detail the requirements of the standard relating to the internal audit program. Students learn how to design an internal audit program that includes program scope and schedule, auditor selection and training, audit resource allocation, internal audit documentation and records, etc. You will participate in simulated internal audit exercises to: 1. Review the requirements of the standard. 2. Participate in simulated exercises where an auditor conducts an audit interview and examines related documents, work instructions and records. 3. Records their findings and prepares an audit report.
Class #22932 $285
Class #14772

ISO 9001:1994 requires system audits and ISO 9001:2000 requires process audits. This course is designed for practicing auditors as well as organizations that want training on auditing to the new ISO 9001:2000 standard. Learn how to meet these new requirements while gaining valuable skills. The changes from the 1994 standard to the 2000 standard are considered significant. The principles upon which the revisions are based will require changes in audit practice among auditors. QMS auditors will need to understand the significance and impact of the revisions. KEY SESSION TOPICS: Transitioning in the principles and practices of auditing the new requirements in ISO 9001:2000; Review of process auditing techniques; Auditing against the new requirements; Differences between the 1994 and 2000 version of the ISO 9000 series of quality management system requirements; Role and purpose of a QMS; Eight quality management principles; Revisions to the ISO 9000 series standards; Requirements of ISO 9000:2000 Differences between the requirements of ISO 9001:1994 and ISO 9001:2000 and; Implications of revisions on auditing techniques.
Class #22934 $375
Class #14774

Become familiar with the history and current status of AS 9100A. Acquire a basic understanding of the requirements. Gain an insight as to how registration may affect and benefit an organization. Understand the registration process and costs. This aerospace oriented course addresses the basic myths that generate much confusion and controversy about the standard. Then follows a review of the standard's development, purpose, structure and supplements. Get the national and international update on the growth and acceptance of the standard. The registration process is presented to clarify an organization's long-term relationship with the registrar. The standard's requirements are explained and a short quiz is given at the conclusion of the course.
Class #22936 $99
Class #14776

This interactive aerospace oriented course begins by presenting a proven step-by-step approach for implementation that can reduce the time and cost required to achieve registration. Students learn the most important activities to be taken at the start of the project, e.g. selecting a registrar, determining the scope of registration and preparing an implementation plan. Our course contains information about documentation, internal auditing and provides students with proven implementation tools. Students thoroughly analyze the intent of the applicable requirements using structured workshop exercises. A detailed strategy is presented for scheduling the documentation and installation of all changes and additions to your quality management system and the most effective use of your internal audit system.
Class #22938 $285
Class #14778

This interactive course assists students, using structured exercises, to analyze in detail the requirements of the standard relating to the internal audit program. Students learn how to design an internal audit program that includes program scope and schedule, auditor selection and training, audit resource allocation, internal audit documentation and records, etc. You will participate in simulated internal audit exercises to: 1. Review the requirements of the standard. 2. Participate in simulated exercises where an auditor conducts an audit interview and examines related documents, work instructions and records. 3. Records your findings and prepare an audit report.
Class #22942 $285
Class #14782

Become familiar with the current status of ISO/TS 16949 standard by acquiring a basic understanding of the requirements. Gain an insight as to how registration may affect and benefit an organization and understand the registration process and costs. This course addresses the basic myths that generate much confusion and controversy about the standard. It follows a review of the standard's development, purpose, structure and supplements. Get the national and international update on the growth and acceptance of the standard. In addition, the registration process is presented to clarify an organization's long-term relationship with the registrar. The standard's requirements are explained and a short quiz is given at the conclusion of the course.
Class #22944 $99
Class #14784

This interactive course assists students, using structured exercises, to analyze in detail the requirements of the standard relating to the internal audit program. Students learn how to design an internal audit program that includes program scope and schedule, auditor selection and training, audit resource allocation, internal audit documentation and records, etc. You will participate in simulated internal audit exercises and review the requirements of the standard, participate in simulated exercises where an auditor conducts an audit interview and examines related documents, work instructions and records and record your findings and prepare an audit report.
Class #22946 $285
Class #14786

Become familiar with the history and current status of QS 9000. Acquire a basic understanding of the requirements. Gain an insight as to how registration may affect and benefit an organization. Understand the registration process and costs. This course addresses the basic myths that generate much confusion and controversy about the standard. Then follows a review of the standard's development, purpose, structure and supplements. Get the national and international update on the growth and acceptance of the standard. The registration process is presented to clarify an organization's long-term relationship with the registrar. The standard's requirements are explained and a short quiz is given at the conclusion of the course.
Class #22948 $99
Class #14788

This interactive automotive oriented course begins by presenting a proven step-by-step approach for implementation that can reduce the time and cost required to achieve registration. Students learn the most important activities to be taken at the start of the project, e.g. selecting a registrar, determining the scope of registration and preparing an implementation plan. Our course contains information about documentation, internal auditing and provides students with proven implementation tools. Students thoroughly analyze the intent of the applicable requirements using structured workshop exercises. A detailed strategy is presented for scheduling the documentation and installation of all changes and additions to your quality management system and the most effective use of your internal audit system.
$285

This course contains interactive workshop exercises where documentation requirements are analyzed and applied to sample documents. Students review the pros and cons of a series of methods for structuring documented systems. Students participate in structured exercises to analyze, select and apply the most effective format for each level of documentation using sample documents from registered companies. Students develop and apply criteria for evaluating the readability of documents. A series of specific implementation techniques are presented which can achieve major savings in the time and cost required to document a QS- 9000 system for registration.
Class #22952 $285
Class #14792

This interactive course assists students, using structured exercises, to analyze in detail the requirements of the standard relating to the internal audit program. Students learn how to design an internal audit program that includes program scope and schedule, auditor selection and training, audit resource allocation, internal audit documentation and records, etc. You will participate in simulated internal audit exercises to: 1) Review the requirements of the standard. 2.) Participate in simulated exercises where an auditor conducts an audit interview and examines related documents, work instructions and records. 3) Record your findings and prepare an audit report.
Class #22954 $285
Class #14794

Become familiar with the history and current status of ISO 14001. Acquire a basic understanding of the requirements. Gain an insight as to how registration may affect and benefit an organization. Understand the registration process and costs. This course addresses the basic myths that generate much confusion and controversy about the standard. Then follows a review of the standard's development, purpose, structure and supplements. Get the national and international update on the growth and acceptance of the standard. The registration process is presented to clarify an organization's long-term relationship with the registrar. The standard's requirements are explained and a short quiz is given at the conclusion of the course.
Class #22956 $99
Class #14796

This interactive environmental audit course assists students, using structured exercises, to analyze in detail the requirements of the standard relating to the internal audit program. Students learn how to design an internal audit program that includes program scope and schedule, auditor selection and training, audit resource allocation, internal audit documentation and records, etc. Students participate in simulated internal audit exercises to: 1) Review of the standard. 2) Participate in simulated exercises where an auditor conducts an audit interview and examines related documents, work instructions and records. 3) Records their findings and prepares an audit report.
Class #22958 $285
Class #14798

This interactive ISO 9001:2000, QS 9000, AS 9100A, ISO 14001 and ISO/TS 16949 based course provides a road map for establishing and maintaining corrective and preventive action systems. This course contains workshop exercises and case studies. 1. What is the problem solving process? 2. What is root cause analysis? 3. How to make problems manageable. 4. Common barriers to root cause analysis. This course is presented in seven phases containing self-assessment questions after each phase. Phase 1: Establishing a team. Using the team approach. Phase 2: Describing the problem. Phase 3: Interim containment action. Phase 4: Find and verify root cause. Phase 5: Select permanent corrective action and verify. Phase 6: Implement corrective actions and verify/validate. Phase 7: Prevent system problems. You will review the question of what is corrective and preventive actions including the investigation and how corrective/preventive action should be documented. This course is for the very advanced and is not for the beginner.
Class #22960 $370
Class #14804

This course is designed to be only an introduction to flowcharting for line level people and their immediate supervisors. It is strongly suggested that 2-4 people from one work area take this course as a group. They all need to have intimate working knowledge of the same process. Course content: 1. Identification of WHAT should be measured in your work place and HOW it should be measured. 2. Cycle time and its components. 3. Process mapping - the way the process is done now - "As is", how it "Could Be" done with little or no expense, and how the process "Should Be" given adequate resources. The end result of process mapping is almost always a 50% cycle time reduction in the process with a full sigma increase in quality.
Class #22962 $265
Class #14800 ISO 17025:1999 Internal Auditing $285

TPECS aims to provide training and assessment in defined competencies and, as appropriate, recommend competent graduates to RAB/QSA for recognition at Provisional Auditor grade. This ensures:

· Improved assessment and evidence of competence;
· A more effective and efficient personnel certification process; and
· Greater involvement of Training Providers in the personnel certification process.

The course covers the following:
Quality assurance. ISO 9001:2000 requirements, documentation techniques, procedures/work instructions, conducting audits, audit preparation, Audit techniques, audit reporting, writing nonconformance, internal audits, and corrective/preventive actions.
This course is certified by the RABQSA and meets the training requirements for professional registration as lead auditor, auditor and provisional auditor. A certificate is awarded to students who satisfactorily complete the course at the conclusion. The certificate is issued with a serial number which is registered with the RABQSA. This is the one of the first requirements to becoming a registered auditor.
Class #22922 $695
Class #14762

The course covers the following: Environmental management. ISO 14001:2004 requirements, documentation techniques, procedures/work instructions, conducting audits, audit preparation, Audit techniques, audit reporting, writing nonconformances, internal audits, and corrective/preventive actions.
This course is certified by the RABQSA and meets the training requirements for professional registration as lead auditor, auditor and provisional auditor. A certificate is awarded to students who satisfactorily complete the course at the conclusion. The certificate is issued with a serial number which is registered with the RABQSA. This is the one of the first requirements to becoming a registered auditor.
Class #22924 $695
Class #14764