Six Sigma has gained an avid following among organizations for its ability to reduce cycle time, eliminate product defects and dramatically increase customer satisfaction. However, Six Sigma can't work without widespread employee involvement and commitment. Our courses outlines for employees and managers, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit an organization.

Participants should complete normal registration and payment procedures by calling the Division of Continuing Education at (602) 787-6800. Once a participant is properly registered, contact the PVCC Online Course Administrator via email from the Contact Us page. A password and web site will be issued to each participant via email to allow access to the course via the Internet. Participants must have access to the Internet using Microsoft Internet Explorer web browser and Email capability.

Introduction to Six Sigma
This overview course outlines exactly what Six Sigma means and how the tools are being used for performance excellence. Understand the role Six Sigma can play in achieving your company's strategic objectives, how others are using the tools and techniques embedded in the methodology, and why management is the key to a successful launch. This is a self-paced, online course that can be started at any time. You have 30 days to complete this Six Sigma course.
Program Topics:

• Six Sigma terminology
• The DMAIC process
• Process management
• Measuring and calculating sigma levels
• Role of green belts, black belts, champions, master black belts, etc.
• The basic tools of Six Sigma and the voice of the customer.

000000 Fee: $195

Six Sigma Black Belt Refresher
This course provides comprehensive training in the complete ASQ Black Belt Body of Knowledge. The course can be used for Black Belt training or as preparation for the ASQ Black Belt certification exam. The Define-Measure-Analyze-Improve-Control (DMAIC) methodology is presented with numerous case studies and examples drawn from service, business process, and manufacturing applications. Selected Lean Manufacturing, Design of Experiments and System Dynamics concepts are integrated with Six Sigma in this course.

Upon completion, you will be able to:

• Lead teams in applying the Six Sigma DMAIC methodology to attack waste.
• Prioritize improvement activities for greatest organizational impact.
• Define improvement projects to satisfy the customer.
• Measure inputs and outputs to provide meaningful data.
• Analyze data to identify the root cause of variability, including the use of designed experiments.
• Improve the process to reduce variability.
• Control the process to prevent backsliding and to consolidate the gains.

This is a self-paced course that can be started at any time. You have 90 days to complete the course. This online course is designed to help the student successfully complete the ASQ exam for Six Sigma Black Belt certification. This course is not for the beginner.

This Six Sigma Black Belt course is designed to help you successfully complete the ASQ exam for Six Sigma Black Belt certification. PVCC and Gladhill Associates International do not provide the Six Sigma exam or certification.

000000 Fee: $695