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Computer Systems Maintenance - CCL

Major: 5867
Effective Term: 2010 Fall Final Term: Current
Award: CCL
Total Credits: 18
Description:

The Certificate of Completion (CCL) in Computer Systems Maintenance has been developed to train students to compete in the field of computer systems maintenance. It is designed to provide students with basic computer, diagnostic and customer relations skills essential for a successful computer service technician. This certificate can help prepare students for an industry-recognized professional A+ exam.

Program Notes:

Students must earn a grade of "C" or better in all courses within the program.

++ indicates any module/suffixed courses.

Admission Criteria:

None

Program Prerequisites: None
Required Courses
Credits:18
BPC170Computer Maintenance: A+ Exam Prep Level I 3
CIS102Interpersonal and Customer Service Skills for the IT Professional 1
CIS105Survey of Computer Information Systems 3
CIS121ABMS-DOS Operating System 1
CIS121AEWindows Operating System: Level I 1
BPC270Computer Maintenance II: A+ Technician Prep 3
 
CIS190Introduction to Local Area Networks (3) OR
MST140Microsoft Networking Essentials (3) 3
 
MST150++Microsoft Windows Professional (any module) 3

Program Competencies

  1. Apply computer concepts, microcomputer applications and programming techniques. (CIS105)
  2. Identify, define and use Windows operating system commands. (CIS121AE)
  3. Identify, define and use basic operating commands. (CIS121AB, BPC270)
  4. Install, troubleshoot and maintain a microcomputer system. (BPC170, MST150++)
  5. Install and troubleshoot problems with various common hardware configurations. (BPC170)
  6. Use basic network operating system commands and utilities. (CIS121AB, MST150++)
  7. Identify and develop effective customer/client communication skills. (CIS102)
  8. Identify, define and use local area networks, metropolitan area networks and wide area networks. (CIS190, MST140)

Additional information is available at MCCCD's Center for Curriculum and Transfer Articulation.

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change.

Please refer to the Official MCCCD CCTA website for official programs information.

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