Blackboard Troubleshooting Information

If you need assistance with Blackboard please contact
1-888-994-4433 -- 24x7 Toll Free Support Line

Also visit the On-Line Blackboard Support Page which includes a Knowledge Base (help articles), 24x7 Live Chat and Downloads (animated tutorials, Blackboard manuals, etc.).

Please try these troubleshooting tips:

Troubleshooting Tips

1. When Logging in, please make sure caplocks is off: Passwords are case sensative.

2. If Blackboard seems to be down (no log in screen), be sure to check to see if you can view other websites on the internet, try rebooting, or quitting browser application if needed:

3. To Find your Maricopa's Blackboard UserName and to change your password or other personal information. Click here

4. Read the Maricopa's Blackboard Frequently Asked Questions (FAQ) document.