The helpdesk is the liaison to technical and functional departments to help students, faculty and staff resolve technical issues.
There are a few items that can be resolved directly by helpdesk personnel via a phone call. Some examples are:
• Application (SIS, HRMS, Blackboard, email) or network login issues
• Create email accounts and distribution lists
• Very simple computer or printer problems that may not require a technician’s visit
• Provide printer toner for black & white units
The quickest way to get help?
1. Call – 602-787-7780
2. Email – helpdesk@pvmail.maricopa.edu
3. Online – http://helpdesk.maricopa.edu/desk
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