• Press the Hold soft key on your phone. You can answer other calls while a call is on hold. If you have multiple calls on hold, use the Navigation button (white up and down arrows) to select the correct call.

• Use the Navigation button to select the call on hold and choose the associated line button to activate the call – or – click the Resume soft key.

• Press the + or – icons on the VOLUME button

Note: The VOLUME button adjusts the volume only for the currently active voice receiver unless the adjustment is saved.

• To save your volume adjustment for all calls, press the SAVE soft key after making adjustments.

• Mute a call by pressing the Mute button.
• Press the button again to take the call off of mute.

• Press the Speakerphone icon to activate the speaker.
• Press the speakerphone icon again to end (disconnect) call, or the EndCall soft key.

• Press the Headset icon to activate the headset – press the EndCall soft key or press the headset icon again to end the call.

• During a call, press the Transfer soft key - this automatically puts the call on hold.
• Dial the number or extension to which you want to transfer the call.
• When it rings on the other end, press Transfer again - or, when the party answers, announce the call and then press Transfer.
  -If you are using a handset, hang up.

• If the party refuses the call or you get their voice mail, press the Resume soft key to return to the original call.

• Press the CFwdAll soft key and enter the forwarding number.
• To forward all calls to voicemail, press CFwdAll, followed by the Message button.
• The display screen will always indicate when and to what number the phone is forwarded.
  To Cancel: Press the CFwdALL soft key again

• During an active call press the More soft key followed by the Confrn soft key (this will automatically select another line and place first caller on hold).
• Dial the number or extension of the person you want to join the call.
• When the other party answers press the Confrn soft key again to bring them into the call (this can be repeated again to allow a maximum of 5 callers on and ad-hoc conference call).
• If the party refuses the call or you get their voice mail, press the EndCall soft key followed by Resume to return to the original call.

• When on a call, select the PARK soft key. This puts the call on hold.
• The phone will display a 5-digit code on the bottom of the phone display (this is where the call is parked). Remember this code to retrieve your call.
• From any VOIP phone, enter the 5-digit code to retrieve the call.

• Press the Directories button.
• Use the Navigation button to scroll to the corporate directory option, and press the Select soft key.
• The display screen will prompt you to key in the name you are searching for:
  –Use your dial pad to text out the name then click search Use the Navigation button to scroll to correct name and click the Dial soft key.

Note: The corporate directory will search on as little as one character  - but at least two will narrow the search results significantly.

• Press the Directories button
• Use the Navigation button to select the desired directory, and click the Select soft key.
• To place a call from any directory, use the Navigation button to select the record,  then click the Dial soft key.
  Note: Use the EditDial soft key to add digits to the front of the number. (For example, if the call was from an outside, long-distance caller, you would need to add the digits 9 and 1 to the number before dialing.) Then, press the Dial soft key.

• Press the Settings button.
• Select User Preferences menu and press the Select soft key.
• Select Rings, then the ring type, and press the Play soft key to hear the selected ring type.
• When you find the ring you want, press the Select soft key.
• Press the SAVE soft key to save the settings and/or press the EXIT soft key to exit the Settings menu.

• Press the SETTINGS button.
• Select the User Preferences option on the menu, then choose either Viewing Angle or Brightness.
• Use the UP or DOWN soft key to set the desired intensity of the display.
• Press the OK soft key to accept the changes.
• Press the SAVE soft key to save the settings and/or press the EXIT soft key to exit the Settings menu.