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Printing FAQ

Pay for Print Frequently Asked Questions

  1. Why is PVCC charging for printing?
    Pay-for-Print was implemented to help reduce the amount of excess printing on campus which includes the wastefulness of paper as well as toner and ink. Previously, because printing was considered to be free, little effort was apparent in attempts to reduce wastefulness. Hundreds of thousands of printed pages were ignored, never picked up and had to be recycled. The Library alone uses a minimum of $250 a week in toner costs and 4,000 sheets of paper.
     
  2. Why can't the printing charge come out of fees I already pay?
    Unfortunately printing is not used uniformly by all students. Some students do little or no printing, while others may be printing more than their "fair share". Charging directly for printing will allow each student to control what he or she spends on printing. It may also allow departments to refocus funds that were previously used for printing toward delivering new and improved services.
     
  3. How can I reduce my cost or amount of printing?
    • E-mail information to yourself or documents to professors or colleagues
    • Download information or save it to your network drive or a USB drive
    • Write down information the old fashioned way, especially if you only need brief notes or the call number for a book
    • Print only the pages you need, instead of the entire document. Preview what you are printing to ensure you only send the print job one time and are only printing what you need
  4. What is my username to access my print account?
    It is your 13 digit ID card number (on the back of the ID card).
     
  5. What is my PIN or password?
    There is no password.
     
  6. How do I get a PVCC ID card?
    Go to College Safety
     
  7. Where do I find my 13 Digit ID Card Number?
    On the back of your PVCC ID Card.
     
  8. How do I release my print jobs?
    Swipe your ID card, or enter your PIN (13 digit PIN number on the back of your ID card) into the keypad sitting beside a printer.
     
  9. How do I add money to my print account?
    Insert cash, bills no change, into one of the deposit machines located in the Library or Computer Commons. Do not add more than $5.00 to your account. Add only the amount you think you'll need. PVCC is not responsible for lost cards or PIN numbers that are used by others to access your account. It is your responsibility to ensure your account information and funds in the account are safe.
     
  10. What is the web address (url) for managing my print account?
    http://equitrac.pvc.maricopa.edu:2941/webtools/
     
  11. What happens if my ID card is stolen?
    Go to College Safety to get a replacement. Call the Helpdesk at 602.787.7780 to have your account frozen so no one else can use your money for printing.
     
  12. What happens if I pay for a print job and the printer jams and I don't get my print job?
    Ask a staff member in the Library or Computer Commons and they can credit the charge back to your account.
     
  13. Where can I get change for the deposit centers?
    Go to the Cashier's Office in the Kranitz Student Center
     
  14. What if I forgot my ID card at home?
    You can't print. Very few exceptions will be made to allow you to print in an emergency. Put your ID card in your wallet or purse so you don't forget it.
     
  15. If I print my two page document on one piece of paper (back to back), does it still cost 20 cents?
    Yes. The cost is .10 cents an "inked" page.
     
  16. Can I get my account balance refunded to me at the end of the semester, or if I quit attending PVCC?
    Refunds of money left in your account should you leave PVCC will only be considered for amounts of $10 or more and require approval by a Dean or Vice President. Please do not keep any more than $5.00 in your account. The safest practice is to keep only what you need for printing class assignments.

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