Some References for Best Practices of Learning Support Centers

This list was originally a handout for a presentation on best practices by Frank L. Christ at the 2005 Winter Institute held in Austin, Texas and sponsored by the Learning Center, University of Texas, Austin. It is a working bibliography and was designed to be used to research best practices and benchmarking and to list research of support elements and activities that may be considered as best practices for learning support centers in higher education. As references are recommended, they will be added to this list.

 

AAHE, ACPA, and NASPA. (1998). Powerful partnerships : A shared responsibility for learning, Retrieved December 15, 2004 from http://www.aahe.org/assessment/joint.htm

 

Alstete, J. (1995). Benchmarking in higher education: Adapting best practices to improve quality ASHE-ERIC Higher Education Report. [A learning center benchmarks its programs and services against comparable centers]

 

American College Personnel Association and the National Association of Student Personnel Administrators: The principles of good practice for student affairs . Retrieved December 11, 2004 from http://www.acpa.nche.edu/pgp/principle.htm

 

American Association of Higher Education. (1992). Principles of good practice for assessing student learning. Washington , D.C. : American Association for Higher Education.

 

American Association of Higher Education: "Seven principles of good practice in undergraduate education" (Chickering & Gamson); "Implementing the Seven Principles: Technology as Lever" (Chickering & Ehrmann)

 

ACPA. (1996). Principles of good practice for student affairs. Retrieved September 23, 2002 from http://www.acpa.nche.edu/pgp/principle.htm

 

American Psychological Association's Board of Educational Affairs. (1997). Learner-centered psychological principles: A framework for school redesign and reform. Retrieved November 18, 2003 from APA Online  http://www.apa.org/ed/lcp.html

Arendale, D. (2000). Review of Successful Practices in Teaching and Learning. Retrieved December 28, 2004 from http://www.umkc.edu/centers/cad/si/sidocs/dalern97.htm

 

Astin, A. (1993). What matters in college: Four critical years revisited . San Francisco , Jossey-Bass,

Billington, D. D. . (1996). Seven characteristics of highly effective adult learning programs.
http://216.239.33.100/search?q=cache:yKrI0qvC65QC:www.newhorizons.org/article_billington1.html+&hl=en&ie=UTF-8

 Blimling, G. S., and Whitt, E. J. (1999). Good Practice in Student Affairs: Principles to Foster Student Learning. Jossey Bass.

Bogan, Christopher E. and Michael J. English (1994) Benchmarking for best practices : Winning through innovative adaptation ( New York : McGraw-Hill Professional Publishing)

 

Boylan, H., Bliss,L. B., and Bonham, B. S. (1997). Program components and their relationship to student performance. Reprinted from the Journal of Developmental Education, Volume 20, Issue 3, Spring, 1997
http://www.ncde.appstate.edu/prog_components.html

 

Boylan, H. R. and Saxon, D. P. (n.d.). What works in remediation: Lessons from 30 years of research. http://www.ced.appstate.edu/centers/ncde/reserve_reading/what_works.htm

Boylan, H. R. (2002). What Works: Research-based Practices in Developmental Education. Boone, NC: Continuous Quality Improvement Network with the National Center  for Developmental Education.

 

Bryan, W. A. (1996 ). Total quality management: Applying its principles to student affairs: New Directions for Student Services, No. 76. Jossey-Bass

 

Burns, M. E. (1993). A study to formulate a learning assistance model for the California community college. In Mioduski, S. and G. Enright (Eds. ) PROCEEDINGS OF THE 13TH AND 14TH ANNUAL INSTITUTES FOR LEARNING ASSISTANCE PROFESSIONALS , 20-23
http://www.pvc.maricopa.edu/~lsche/proceedings/923_proc/923proc_burns.htm

CAS Standards Learning Assistance Program Standards and Guidelines (1997). In T.K. Miller (Ed.). The CAS Book of Professional Standards for Higher Education. Washington, D. C. : Council for Advancement of Standards in Higher Education. Retrieved December 20, 2004 from http://www.nade.net/documents/Articles/CAS.Standards.pdf

CAS standards and guidelines for learning assistance programs. (1997). http://www.umkc.edu/cad/nade/nadedocs/caslap98.htm

 

Caverly, D.C, & Russell, L. (2002). Best practices in developmental education. In D. B. Lundell & J. L. Higbee (Eds.) Proceedings from the 2nd Intentional Meeting on Future Directions in Developmental Education (pp.17-23) http://www.gen.umn.edu/research/crdeul/proceedings.htm .

Center or Teaching Effectiveness, Best Practices in Higher Education. Retrieved December 27, 2004 from http://cte.udel.edu/bestpract.htm

 

Chickering, A. W. and S. C. Ehrmann Implementing the seven principles: Technology as lever. Retrieved December 15, 2004 from http://www.tltgroup.org/programs/seven.html

 

Christ, F. L. (1970). Organization, development, and implementation of college reading/study skills programs: Some assumptions and conclusions. In F.L. Christ (editor). Combined Proceedings of the First, Second, and Third Annual Conferences. Los Angeles : Western College Reading Association. 59-64. http://www.pvc.maricopa.edu/~lsche/resources/articles/chr70.html

 

Christ, F. L.(1971). Systems for learning assistance: Learner, learning facilitators, and learning centers . In F. L. Christ (Ed) INTERDISCIPLINARY ASPECTS OF READING INSTRUCTION. Fourth Annual Proceedings of the Western College Reading Association, Los Angeles , 32-41. http://www.pvc.maricopa.edu/~lsche/resources/articles/lass.htm

Christ, F. L. ((1978). Management is evaluation. Audiovisual Instruction, (November), 26, 62.

Christ, F. L. (1980). Learning assistance at a state university: A cybernetic model. In Lauridsen, K. Examining the Scope of Learning Centers. New Directions for College Learning Assistance (1). San Francisco : Jossey-Bass, Inc., Publishers, 45-56.

 

Christ, F. L. (1997). Using MBO to create, develop, improve, and sustain learning assistance programs. In Mioduski, S. and G. Enright (Eds. ). P roceedings of the 17th and 18th Annual Institutes for Learning Assistance Professionals, 43-51. http://www.pvc.maricopa.edu/~lsche/proceedings/967_proc/967proc_christ.htm

 

Christ, F. L. (2001). Challenging ourselves to achieve accountability, leadership, and recognition. NCLCA Newsletter, Winter 2001, 4-5.

http://www.pvc.maricopa.edu/~lsche/resources/articles/NCLCAknnewsltrvers.htm

 

Clark-Thayer, S. and Maxwell, M. (1994). Striving for Excellence: Program evaluation through national standards. In Martha Maxwell (Ed.). Improving the Evaluation of Learning Assistance Programs: A Sourcebook. Kensington, MD: M. M. Associates. 283-287.

 

Clark-Thayer, S. Ed. (1995). NADE Self-Evaluation Guides: Models for assessing learning assistance/developmental education programs. Clearwater , FL : H & H Publishing Company.

 

Coda Messerle, M. (1973). Data collection: A cybernetic aspect of a learning assistance center. In G. Kerstiens (editor). Technological Alternatives in Learning, Sixth Annual Proceedings of the Western College Reading Association. Albuquerque , NM . 51-58. http://www.pvc.maricopa.edu/~lsche/resources/articles/datacoll.htm

 

Codde, J.R. Applying the seven principles for good practice in undergraduate education at http://www.msu.edu/user/coddejos/seven.htm

 

Consortium for Higher Education Benchmarking Analysis™ Retrieved December 14, 2004 from http://www.cheba.com/

 

Continuous Quality Improvement Network (CQIN)/American Productivity and Quality Center (APQC). (2000). Benchmarking best practices in developmental education. Houston , TX : American Productivity and Quality Center .
 

Deegan, Arthur X. and Roger J. Fritz, MBO Goes to College. Clearwater , FL : Art Deegan and Associates, 1975.

Department of Education. "Best Practices" in Student Support Services: A Study of Five Exemplary Sites, Analysis and Highlights (1997) Retrieved December 31, 2004 f rom http://www.ed.gov/offices/OUS/PES/higher/sss4.html

 

De Sousa, D. J., Chickering, A., Kinzie, J., Morelon, C., Mulholland, S., and Shroeder, C. (2003). Final report: Fayetteville State University : Documenting Effective Educational Practice (Project DEEP). Retrieved December 14, 2004 from http://www.uncfsu.edu/plret/DEEPFSU.pdf

Dotolo, L. G. and Strandness, J. T. (1999). Best Practices in Higher Education Consortia: How Institutions Can Work Together. New Directions for Higher Education. John Wiley & Sons, Inc.

 

Devirian, Margaret. “Data collection: A cybernetic aspect of a learning assistance center" in Gene Kerstiens (editor) TECHNOLOGICAL ALTERNATIVES IN LEARNING. Sixth Annual Proceedings of the Western College Reading Association, Vol. VI, Albuquerque , 1973, pp. 51-58.

 

Duranczyk, I. M., Higbee, J. L., and Lundell, D. B. Eds. (2004). Best practices for access and retention in higher education. Minneapolis , MN : Center for Research on Developmental education and Urban Literacy, General College , University of Minnesota .

 

Engelkemeyer, S. W. and S. Brown. (1998). Powerful partnerships: A shared responsibility for learning. AAHE BULLETIN (October), 10-12.

 

Gamson, Z. and Chickering, A. (1987). Seven principles for good practice in undergraduate education. AAHE Bulletin, 39 (7): 510.

 

Gonyea, B. and Shoup, R. (2004). Benchmarks 101. Retrieved December 14, 2004 from http://www.iub.edu/~nsse/workshops/2004/Presentations/Benchmarks_101.ppt

 

Higbee, J. L. and Eaton, S. B. (2003). Implementing Universal Design in Learning Centers. In J. L. Higbee (Ed.). Curriculum Transformation and Disability: Implementing universal design in higher e4ducation. 231-239.

 

Keimig, R. T.  (1983).  Raising academic standards: A guide to learning improvement.  ASHE-ERIC Higher Education Report No. 4.  Washington , D.C. : Association for the Study of Higher Education.

 

Keimig, R. T. College learning improvement programs. ERIC Digest 84-3. Retrieved January 20, 2003 from ERIC http://www.eriche.org/digests/ED284512.html

 

Kuh, G. D., Jillian Kinzie, John H. Schuh, Elizabeth J. Whitt, and Associates. (2005). Student success in college : Creating conditions that matter. Jossey Bass.

 

Lowenstein, S. (1993). Using advisory boards for learning assistance programs. In Perspectives on practice in developmental education. New York College Learning Skills Association, 1993.

Materniak, G. and Williams, A. (1987). CAS standards and guidelines for learning assistance programs. Journal of Developmental Education, 11(1), 12-18.

 

Maxwell, M. (1988). Self-Evaluation Checklist. Improving the Evaluation of Learning Assistance Programs: A Sourcebook. Kensington, MD: M. M. Associates.

 

Milesko-Pytelin. (1994). Total quality management in college learning centers. Research & teaching in developmental education, (11 ), 1 , 115-123.

NASPA. (2003). Principles of Good Practice for Student Affairs at http://www.naspa.org/resources/principles.cfm

 National Partnership for Reinventing Government, Benchmarking. Retrieved December 14, 2004 from http://govinfo.library.unt.edu/npr/initiati/benchmk/

 

Not For Profit Benchmarking Association (NFPBA™). Retrieved December 14, 2004 from http://www.nfpbenchmarking.com/#links

 

NSSE. (2004). Student Engagement: Pathways to Collegiate Success Annual Report. Retrieved December 14, 2004 from http://www.iub.edu/~nsse/html/report-2004.shtml

 

O'Neil, H.E. Jr., Bensimon, E. M., Diamond, M. A., and Moore, M. R. Implementing an academic scorecard. Retrieved December 14, 2004 from http://schoe.coe.uga.edu/benchmarking/scorecard.pdf

 

Otts, D., Goodwin, J., Sabrio, S., Segura , D., Cornett, J., Harrell, S., Sexton, L., Alvarez, M., and Boylan, H. (1999). Principles of good practice in assessment applied to developmental education. Research in Developmental Education 15:3.

 

Rothkopf, E. Z. (1970). The concept of mathemagenic activities. Review of Educational Research 40, 325-36.

 

Serban, A. M. and Friedlander, J. (Editors).  Developing and Implementing Assessment of Student Learning Outcomes: New Directions for Community Colleges, No. 126, Summer 2004
 

Sheets, R. A., & Rings, S. (1989). Ideas in Practice: Tailor-Made Study Strategies: A Success Story! Journal of Developmental Education.12(3), 22-24. Abstract Retrieved December 14, 2005 from LSCHE, http://www.pvc.maricopa.edu/~lsche/resources/res_articles_abstract_sheets.htm

Schuh, J. and Whitt, E. J. (1999). Creating successful partnerships between academic and student affairs. Jossey Bass.

 

Simpson, M. L.., Hynd, C. R., Nist, S. L. and K.. I. Burrell. College academic assistance programs and practices. Educational Psychology Review Vol. 9(1), Mar 1997, 39-87.

 

Singer, M. (2002). Toward a comprehensive learning center. In D. B. Lundell & J. L. Higbee, Histories of developmental education. Minneapolis : Center for Research on Developmental Education and Urban Literacy, 65-71.

 

Stahl, N. A., M. L. Simpson, and C.G. Hayes (1992). Ten recommendations from research for teaching high-risk college students. Journal of Developmental Education 16:1 2-4, 6, 8, 10.

 

Stahl, N. A. and others. (1991). How college learning specialists can help college students. ERIC Digest ED334571 http://www.ed.gov/databases/ERIC_Digests/ed334571.html

 

Stewart, T. C. and Hartman, K. A. (2001). Finding out what the campus needs: The process of redefining a learning center. The Learning Assistance Review, 6:1, 39-49.

 

Teaching in the Community Colleges (Electronic) Journal Volume 4/Spring 1999 on Best practices in delivering, supporting, and managing online learning."

Thayer, S. C. and Maxwell, M. (1994). Striving for excellence: Program evaluation through national standards. In Martha Maxwell (Ed.) From Access to Success: A Book of Readings on College Developmental Education and Learning Assistance Programs, 283-287.

Texas Higher Education Coordinating Board (xxxx). Evaluating for Improvement Self-Study Guidelines for Developmental Education Programs in Texas Public Colleges and Universites. Retrieved December 28, 2004 from http://www.thecb.state.tx.us/reports/HTML/0209/part3.htm

 

Van, Brinda. (1990). The application of essential developmental education principles by program administrators. Doctoral Dissertation: University of Connecticut .

 

White, W.G.,Jr. (2004). The physical environment of learning support centers. The Learning Assistance Review, 9(1), 17-27.

 

White, W. G., Jr., Kyzar, B., & Lane, K. E. (1990). College learning assistance center design considerations. The Educational Facility Planner, 28(4), 22-26. http://www.pvc.maricopa.edu/%7Elsche/resources/articles/white.htm

 

Xenakis, F. S. (1979). Learning assistance support system for disadvantaged nursing students. in G. Enright (ed.). Multicultural Diversity and Learning. Proceedings of the Twelfth Annual Conference of the Western College Reading Association. Pp. 128-132.