The first known publication of a set of promising practices for learning support centers occurred at Winter Institute 2005 in Austin Texas as one of the Institute presentations..  A revised set of promising practices for Learning Support Centers was presented by Frank Christ at the 2005 NCLCA Conference in Milwaukee as part of a Best & Promising Practices Workshop. Also at this workshop, Dr, Johnanna Dvorak(University of Wisconsin/Milwaukee, presented a set of best and promising practices for Online Tutoring and Jan Norton, University of Wisconsin/Oshkosh, presented a set of best and promising practices for evaluation.

An extensive bibliography on Best Practices can be found at http://www.pvc.maricopa.edu/%7Elsche/resources/res_bibs_bestprac.htm

Definitions of best practices can be found at http://pvc.maricopa.edu/~lsche/about/lsc_related.htm