Frank was the director of the CSU Long Beach Summer Institutes (1985-1989), the co-director/coordinator of the Arizona Winter Institutes (1991-2003) and has been actively involved with learning assistance for the past 35 years. He was the founder and past coordinator (1972-1990) of the award-winning Learning Assistance Support System at CSU Long Beach. He is the author of  the first computer-based diagnostic and prescriptive study skills survey, six study skills textbooks, and many articles on learning assistance, study skills, and technology as it impacts on teaching and student learning. In recent years, Frank has been involved in on-line course development and teaching as well as presenting workshops on learning support for online student/learners.

Frank is a past president of the College Reading and Learning Association. His editorial contributions include guest editor and contributor to the Jossey-Bass New Directions for Learning Assistance series (1981), founding columnist (1981-87) of the Journal of Developmental Education "Techtalk" Series, co-editor of Starting up a Learning Assistance Center: Conversations With CRLA Members Who Have Been There and Done That (2000), co-author of 100 Things Every Online Student Ought To Know. (2003), and of Online Student Skills and Strategies Handbook (2006).  In addition, Frank is a Founding Fellow (2000) of ACDEA.